2. Place the item to be returned and the return form in the original packaging. If you have lost it, please contact us for further assistance at firstname.lastname@example.org with your order number.
3. Hand in your return shipment at a DHL point (www.dhlparcel.nl/consument/dhl-servicepoints) and keep your proof of shipment.
4. You will receive a confirmation by email when your return has been processed. You can expect to receive a refund transferred to your account within 14 days. If you have paid with Riverty, the claim will lapse.
You can reach us by phone on weekdays from
9:00 - 18:00.
You can also e-mail us. We try to reply within 2 working days.
We can also be reached via WhatsApp. We try to reply to your message within 1 business day.